GSC Auto Services

Car Workshops with the name of 'CHOPPING BOARD' 

Not known why they are not in SGcarmart.com where ALL car related businesses are featured.

GSC AUTO SERVICES

Below are their websites

http://carrepair.com.sg/

www.gsc.com.sg

Admiralty Area: 
10 Admiralty Street, #01-12, Northlink Building, S(757695) 
Tel: 6452 0100, 6753 4139 
Fax: 6752 9420 
H/p: 9023 4126/ 9001 9174 

Sin Ming Area: 
176 Sin Ming Drive, #02-04, Sin MIng Autocare , S(575721)
Tel: 6553 0459 

THE BOSSES - (Mr Soh 90234126)

They are promoting on Groupon recently. (Already 234 bought as on 26/6/2012)

Please read the below FEEDBacks before buying one.

Extracts from hardwarezone on 22/6/2012. 

Car plate number removed.

Have you ever encountered this type of terrible car-service experience?

---

I drive a Nissan Presage and in Feb 2012 I sent my 6-year-old car to GSC Auto Sin Ming for a comprehensive service, I was told that it needs an engine-overhaul and cost more than a thousand dollars. The car was absolutely smooth before this as it was well maintained by the agent Tan Chong Motors, but I was told that this is needed to ensure that it runs smoothly for the next few years. I took the advice and paid accordingly as the COE is high and I need to use the car for some important events middle of the year.

Within 3 months the overhaul, in May 2012 the engine stopped working for a few seconds while I was on CTE high-way, I sent the car to GSC Auto again and at the same time for another full service. This time I was told that it cost more than a thousand dollars again to replace some parts that were previously not detected. I was assured that this time there will not be any issues. As I need to use the car for some important events end of June I reluctantly paid.

One and a half months later this morning my car could not be started. This is possibly due to battery being exhausted but I am surprised that the full service last month could not detect this. When I asked GSC Auto to come and take a look, I waited for more than 2 and a half hours before a staff call me back and informed that if they come they have to keep my car for a few days as they are quite busy this period. I therefore could not use the car during my important event, I am clearly crushed and may have to call another workshop.

The above event is true, my car number plate is xxxxxxxx. One lesson is that I possibly should not have gone to GSC Auto or any workshops other than the agent. I was trying to save my family some money during hard times but it may have been a wrong choice.

Any advice, please share.

---

An extract from sgsubaruclub.com on 17/04/2012

I when to GSC due to overheating, first they tell me need to do top overhaul which cost $1800 and leave my car there for 4days. 2days later call me up saying overhaul done but now got 7hose need to change which cost another $350 which I also agree. 4th day morning call me say I can collect my car the next day but evening call me again say cannot collect because there is some problem after the test drive and they need another 3days to do everything again, which I also agree. 5th day they call up again saying my petrol tank is dirty need to clean up cost $180, which I also agree as I only want my car to be good. 7th day call me up telling me they have to install one set of system to my ignition then my car can be repair, Which cost me $2500. Which mean my bill is about $5000. I rush down and told them I don't want ignition system and wanna collect my car. I bill for about $2,500 and drove off about 100m, found out that it's still overheating. Went back ask them they say everything done but I only can drive slowly (very slow). WTF I spend $2,500 and u tell me I can't drive normally. I threaten to call police, finally they say will refund me full amount. I toll my car to BMS, later found out that GSC didn't even repair anything to my car and even damage my petrol tank. Still dare to bill me $2,500. At last BMS fix my car in just 5days...

2nd complaint on AllBest Motoring - 18 Kaki Bukit Road 3 #02-16 Enterprenuer Business Centre - ANDY TAN 92222512

I wish I could have read this post before. I can attest to that. Same company, same dealer and same bad experience! Myself to blame for not doing sufficient homework before I signed on the dotted line.

His good points:
1. very responsive in terms of answering my calls. always sounds like ready to serve.
2. came to my house several times to get my signatures on documents.
3. let me test drive the car (withing the car park compound)
4. delivered almost every thing that he promised

His bad points:
1. when issues arose, very slow in answering calls.
2. providing false information on the car's specifications on the advert on sgcarmart. When queried, secretly amended the advert.
3. claimed the car had full service history with the AD here. Requested him to print out the service history when the car was sent to AD for maintenance service, he claimed that the AD refused to provide service history to dealer like him. Personal check with the AD after taking over the car revealed that the service was done by the AD only within 3 year warranty period. There was a blank period in the AD's records before the car was sent to the AD for service again as per my request before I signed on the dotted line.
4. he recommended both the Obank and Ubank for car loan. Initially I chose Obank, however, he requested me to choose Ubank, saying there was no early redemption penalty. When he presented the bank loan papers for me to sign, it was clearly stated in the letter that the Ubank would charge a penalty for early redemption, I pointed this out to him, he still denied, saying that his banker had told him that there should not be. It would be more costly and time consuming for me to switch banks at that time, no other choice but LL signed the papers.
5. he promised to provide 3 month warranty on the car and yes, he delivered but it turned out to be warranty on the gear-box only. Very sure that he did not mention warranty on gear-box only when we negotiated for the car purchase. And guest what, repair cost to be shared equally.
6. charged me admin fee of $500 which was never mentioned to us during the car purchase negotiated. Managed to negotiated down the price after several rounds of heated argument.
7. Got some issue with the car immediately after taking over and went to his in-house workshop as per his request. The WS boss initially told me the issue was not gearbox issue and could be repaired but a bit costly. After the WS boss talked to him and the WS boss changed his stand and concluded that it was a gear-box issue. Therefore, I needed to pay half of the cost if I were to repair.


And yes, he drove the cars that were put on sale every time he came to my house. Maybe his is the boss?

So, for brothers and sisters out there, please beware, engage him at your own risk.

Odometer tampering cases on the rise here

TODAYonline.com

Consumer watchdog Case seeing more such complaints as second-hand cars sales soar

by Sumita Sreedharan

Updated 10:01 AM Jun 21, 2012

SINGAPORE - When he first bought a second-hand Toyota Camry last July, he was told by the second-hand car dealer that it had been driven 60,374km. The car was brought to Toyota's authorised dealer Borneo Motors for servicing soon after, where official servicing records indicated the car's mileage was 140,056km instead.

"I was shocked to find out that the car's odometer had been tampered with by as much as 80,000km," said the buyer, who wanted to be known as Mr Aw as the case is pending before the authorities.

While such complaints appear rare compared to others lodged by consumers, more cases concerning odometer tampering have surfaced in recent years, according to consumer watchdog The Consumers Association of Singapore (Case).

Six cases of odometer tampering have surfaced this year, one more than the total number witnessed last year. There were nine such cases in 2010, and two cases in 2009.

With buyers snapping up second-hand cars in record numbers as a tight supply of Certificates of Entitlement makes new cars too expensive, some are concerned that odometer tampering may go undetected.

Accountant Charles Chong, 35, said the authorities should do more to stamp out odometer tampering.

"It is not only unethical for the car dealers to misrepresent the car, it is also a matter of safety," he said.

Mr Aw felt that most people with cars that are three years or older do not usually send their cars to authorised dealers for servicing, which means they would never know if they were cheated or not. The 32-year-old financial consultant has filed a police report against the second-hand car dealer and a police spokesperson said investigations are in progress.

If the dealer is aware that the odometer has been tampered with and fails to disclose, the dealer would be misleading the consumer and thus be in breach of the Consumer Protection (Fair Trading) Act, said Case executive director Seah Seng Choon.

Case advises consumers to protect their interests by insisting that the car dealer produce a technical report on the vehicle from a reputable workshop to certify that the car is in good condition and that the odometer has not been tampered with.

According to Case, some of the common complaints against the motorcar industry include misleading claims, defective goods and unsatisfactory service.

There were 1,258 complaints against the general motorcar industry last year, an increase from the 1,232 in 2010. In the first five months of this year, Case has received some 741 complaints against the motorcar industry.

Even photocopy ic can be misused.

Tue, May 13, 2008 The New Paper I regret being so naive

HE trusted a friend who claimed he could help him get a bank loan easily and at a lower interest rate. Mr Sanmuga Many Sanmugam, 35, almost paid a high price for being naive and trusting. Not only did he not get the loan, but he ended up having two maids employed under his name - without his knowledge. His personal details were misused by someone after he handed over photocopies of some documents and his SingPass password to his friend. The photocopies ended up with maid agencies, to process work-permit application for two maids. His SingPass was used to access his CPF account online to pay the foreign worker levy. CURIOUS The sales executive's problems began after he sold his four-room HDB flat in Woodlands in January. As he needed a bank loan to buy another flat, he approached a friend for help. 'I had never applied for a bank loan before and I thought my friend could help me,' said Mr Sanmuga. 'He said he knew someone working in a bank who could help me get a loan easily and at a lower interest rate.' His friend told him he needed copies of his personal documents and Mr Sanmuga gave him everything, including his wife's identity card, their marriage certificate and even copies of their three children's birth certificates. His friend also asked Mr Sanmuga for his SingPass - the password for online transactions with government agencies - so he could check his Central Provident Fund (CPF) account balance for the bank loan application. 'I was curious why he needed even the birth certificate copies of my children, but he said it was necessary for the bank to know my family's background,' said Mr Sanmuga. 'I was reluctant to hand over my SingPass, but he told me to trust him.' Mr Sanmuga said he had known this friend and his family for a year and had visited his home, also in Woodlands. 'I thought everything was all right since I knew where he lived. I was naive to trust him with my personal information,' he said. He became suspicious when a month passed and it became increasingly difficult to contact his friend. Finally in late January, after much hounding, his friend told him the bank had refused his application. Mr Sanmuga demanded back the copies of his personal documents, but his friend did return them. 'I quickly changed my SingPass and checked my CPF account, and I was relieved to find the balance was correct,' he said. 'But alarm bells went off in my head when he continued to make excuses not to return the documents,' recalled Mr Sanmuga. His worst fears came true when he went back to his previous flat to collect mail and found an acknowledgement from the Ministry of Manpower (MOM) for the receipt of a banker's guarantee of $5,000 for a foreign domestic worker. On the letter was the name and address of a maid agency, Best Home Employment Agency. He called the agency, and was told someone called 'Geena' had employed a maid on his behalf, using copies of his documents. 'I was upset. How could the maid agency allow a third party to apply for a maid under my name without my signature, with no verification?' After his complaint, the agency agreed to cancel the employment of the maid. He said his attempts to reach his friend on the phone failed, and he could not meet him either. Mr Sanmuga then lodged a police report to state that he had never applied for a maid, and that he had given his friend his personal particulars. But he was shocked to receive another letter dated 6 Feb from the MOM asking for outstanding payment of the foreign worker levy. Then came yet another letter - from the CPF Board, the fee collection agent for MOM - informing him that his inter-bank Giro for the domestic foreign worker levy had been approved. But the bank account on the Giro application did not belong to Mr Sanmuga. When he went to the CPF Board, another shock awaited him. He found out from an officer that a second maid was employed under his name. 'I was angry and frustrated. The situation was worse than I had thought,' said Mr Sanmuga. On 31 Mar, two more letters from the MOM informed him of a 'change of address' for the two maids hired under his name. Next, Mr Sanmuga received a payment advice from the CPF Board, indicating someone had paid the levy in March. The final straw was another letter from the CPF Board approving the Giro application for the second maid. He went back to the CPF Board. After explaining the matter and handing over a copy of his police report, he was shown a copy of the original application form. The application had been made using his name, but the bank account holder was one of the maids hired under his name. 'The application form had her full name, her bank account number, her handphone number and even her thumbprint,' said Mr Sanmuga. He made a second police report. On 16 Apr, he called the maid's number and convinced her to meet him at Woodlands MRT station. 'I explained that I had been cheated and that she had been hired under my employment without my consent and knowledge,' he said. 'She said she was living in Toa Payoh with her boyfriend, a Singaporean, but refused to disclose the exact location,' he said. 'I told her it was illegal for her to do that since she had been hired under my name, and persuaded her to meet my wife and me to discuss a way to resolve the matter.' She agreed and Mr Sanmuga called the police. When the maid showed up, Mr Sanmuga handed her over to the police. The next day, he received a call from a woman identifying herself as the maid agency owner. 'She kept insisting on meeting me to settle the matter personally, but I refused,' he said. He lodged another police report when she repeatedly SMSed him and called him on his handphone. The police confirmed the three reports and said investigations are on. The MOM is also investigating the employment agencies involved in the two maids' foreign worker permit applications. 'I regret being so naive to give my personal information and my SingPass to someone I thought was my friend,' he said. 'I want the public to learn from my bad experience. I thought I could save time and money, but I ended up wasting a lot more time and energy trying to get myself out of this mess.' 'I was curious why he needed even the birth certificate copies of my children, but he said it was necessary for the bank to know my family's background. I was reluctant to hand over my SingPass, but he told me to trust him.' This article was first published in The New Paper on May 11, 2008.

Formula Motors Turf City Lot C18

This is a case whereby car dealers HOLD your documents for weeks telling u that it is submitted but the banks never received with DBS email stating that nothing was submitted. 

in this video, Car Dealer ANDY - 97621232  insist loan was submitted to DBS. 

He even said the person came down directly and DBS  said this and that.

in this video, Car Dealer Mr Li (OR Andrew Nye) - 90288233 said didn't meet bank requirement.(but DBS never recieved anything.)

Email from DBS didnt received anything. However the first video 

Andy said DBS inform him and the second  video Mr Li said didnt meet bank requirement.

Car was found with invaild road tax then Andy MMS the correct road tax. 

WE urge all consumer to check with LTA directly about the road tax validity. 

This is how car dealers adjust odometer

This is how car dealers adjust the odometer, reduce the mileage and sell to you!

Sell your car by yourself thru sgcarmart.com

HOW IT WORKS

The most common way of selling off your vehicle is to sell it to a used car dealer. However, do you know that selling to a direct end-consumer always represents a higher price for your vehicle?

Trade Assist offers you that. What we do is to find a direct buyer for your vehicle. We will also save you the hassle of answering sales calls, trips to banks and LTA, and even heaps of paperwork.

WHAT WE PROVIDE

• Free advertisements
• Experienced sales team support
• Handling of LTA ownership transfer
• Handling of Insurance policy refund

• Handling of Finance documentation
• No need to leave vehicle in showroom
• Flexible hand-over date

OUR PROCESS

Visit our office for evaluation of vehicle. Information and pictures of your vehicle will be take for advertising & marketing purposes.

You may choose to drive your vehicle home, or leave it for display in our showroom. Arranging of vehicle viewing will be done by us at your convenience

Successful Sale! Signing of final sale agreement. All documentation will be handled by us.

PACKAGE OVERVIEW

An overview of our scheme’s description and charges are as below:

Scheme

Description

Charges

Scheme A	For car Owner interested in selling off his/her car only.	A fixed charge of $500 or 1% of the sale price, whichever is higher, will be imposed upon sale of the vehicle.
Scheme B	For car Owner interested in selling off his/her car AND buying a brand new car.	If owner wants to sell the used car under Trade Assist, a fix charge of $250 or 0.5% of thesale price, whichever is higher, is payable upon sale of the car.

Note: Charges will apply ONLY IF we manage to sell your car. No sale = No charges

AllBest Motoring - 18 Kaki Bukit Road 3 #02-16 Enterprenuer Business Centre - ANDY TAN 92222512

Company Name: AllBest Motoring (located at Kaki Bukit)
Salesperson Name: Andy Tan 92222512

In late July, I bought a 2nd hand car from this used car dealer and I decided to consign my old ride to him cos the trade-in price he gave me was very low. I thought just let him try 1-2months la since I in no hurry to sell. So I signed a consignment agreement with him and left my car at his company for him to help me sell.

What happened to my consigned car
1) The price he stated on sgcarmart was S$2,688 higher than my asking price
2) He drove my car everyday (I got the shock of my life when I went to spot check my car at his office's basement carpark, my mileage went up by 1,800km in a month's time!)
3) My car was not properly maintained (when i went to spot check, the car was very dirty and full of bird s--t all over. and my car wasn't locked!!!)
4) My car kena $50 summon when it was left with his company

I was furious with wat I saw when I went down to spot check. The car was 100% confirm not in a "showroom" kind of condition lo. I consigned my car to him and left it at his office...of cos the intention was for him to help me sell right. but instead he used it as his "kah ta" and clocked a mileage of 1,800km in a month! i was damn pissed la. besides tis, he also did not keep to his promise for the stuff he said he will do for the car I bought from him.


Things he promised for the car I bought from him
1) Spare car key: he told me the spare key is with prev owner. after 1 mth, i asked him abt it and he told me prev owner lost the spare key. WTF!
2) Alignment: told me he will get it done by the time I collect the car. When I collect the car, he told me he no time to do. ask me go do myself then get receipt claim from him. simi sai....you tink u are my HR ah....make me run here run there do all these stuff.
3) Spoiler: he said he sent the spoiler to respray and will pass to me once done. after 1 mth, the spoiler still at workshop....i didn't know the spoiler so big muz spray so long sia.
4) promised to clean the interior of the car. when i collected the car, it was still in the same condition as per the time i went down to test drive.

Honestly I didn't care abt all these stuff that he promised until he pissed me off regarding my consigned car. I am really disappointed because I gave him a chance to earn more money and I treated the dealer like a fren. in the end, he took me for a ride and his service was really unprofessional. really NATO. in the end, I took my car back immediately the following morning after my spot check. tmd....wasted 1 month and he drove my car for free for 1 freaking month!

So folks, pls be careful of this dealer. I don't like to flame ppl in forums but I believe the used car market can be a better place for both consumers and used car business owners with lesser unethical used car dealers. I am keeping the original consignment documents and photos of my odometer (before and after)...dunnoe when I gonna need it.

Straits Euro Motors - Turf City Lot B27/B29 JUSTIN 96159692 RENO 91198477

BAD Car Dealer not only disturb you but also your family

Justin Guo 

HP:96159692 

RENO

HP: 91198477

Beware of these disgusting car dealers from Straits Euro Motors....Reno 91198477 Justin 96159692. Both very good in acting and I only discovered when my car was sold on line. They acted as direct buyer and friend to check my car...tempted me with 1k deposit....cash! Pretty real until the day your car surrender to them and delay your full settlement. My full settlement was only done after 4 months. Put myself in misery and hard time sleeping. Police report was made and nothing much can be done by authority...threat, smses and horrifying calls from them and interrupted my family. Very bad experience selling car for the first time. Be careful with these crooks and they are poison!

EMAIL 

: jianhongjustin@yahoo.com.sg

P M Motoring Trading - 15 Commonwealth Lane Lot 45 Commonwealth Car Mall 62894621

Freddie Khng

Address	:	15 Commonwealth Lane Lot 45 Commonwealth Car Mall S(149554)
Phone	:	62894621

8^th January

I was browsing the sgcarmart.com.sg for a daihatsu copen. I saw one which was quite presentable and reasonable price at PM Motoring , 15 Commonwealth Lane, Lot 47. On the 8^th Jan 2011( Sat ), i went down to view the car and my girlfriend liked the car. We were told it was selling at $57800. We didnt get to test drive as we wanted to view another copen in ubi. After talking to the salesman Jimmy, he took down my number and said that he will refer my offer of $55000 to his boss Freddie Khng.

Later in the evening, Freddie called regarding the car and agreed to sell me at $55000. So i agreed to purchase and he told me that he will come to my house for me to sign the sales agreement and loan request form.

9^th January

The next day, he came down and i sign a few forms. He asked me to put a deposit of $1500. Since i didnt have have enough cash, i ask him to fetch my girlfriend to the nearby atm to withdraw cash. My girlfriend realised he had written $56000 on the sales agreement instead of $55000 and asked him why is that so. He called me and gave me an excuse “ Sorry i thought u meant $56000, if not i cant sell the car” I thought ok, since you heard wrongly i will give you the benefit of the doubt. I ask my girlfriend to pass him the the $1500 cash as deposit. But state on the sales agreement that if loan is disapproved full sum will be refunded. When my girlfriend took the sales agreement from him, we were surprised that he had used another company name to close the sales instead of the one advertised. He was using Ktrust Automobile, but similar address. I did not pay attention as the address was similar.

Following the few days prior to collection of car, we had sms exchanges regarding loan applications and he told me my loan for $56000 was only approved at $49000 max. I told him i needed a $53000 loan at least and he told me he will loan me personally $4000 at a 0% interest. Payment will be made over 10 months at $400 per mth starting from Feb. I was still hesitant if i should pay the downpayment in full, but i was lucky i accepted the “personal loan”, if not i will be $4000 poorer.

14^th January

On the 14^th of jan, he told me my loan was approved with Maybank and he will send the car over to my house. At my place, i signed the loan agreement and LTA transfer form. We then went to the atm which i withdraw balance payment of $5838.08 to pay him. The balance payment is inclusive of 1^st mth instalment to Maybank, Insurance from chartis, Agreement fee from Freddie Khng, LTA Transfer Fee & balance downpayment.

20^th January

This is the beginning of the nightmare. On the 1^st few days, i drove around and found that there was smoke coming out of the bonnet. I smsed Freddie and he says its ok, just go for a service and he will pay for it. I had not time to send for a service. On 20^th jan, my girlfriend took some time to drive it down for service, but halfway down, the car stalled and couldnt get it started again. It was towed to my frequent workshop. We realised that the radiator had burst and the engine was overheated. Freddie reassured that the car was in prefect condition when being sold. Over the next few days as the mechanics check the car, i was quoted repair cost to be around $2-3000. I ask the mechanic to talk to Freddie, which in turn shocked me with what he said. “just repair so long the car can move, the rest dont care” I was seriously pissed with what he said but in the end, he promised to pay $800 for the repair fee. Which was to be deducted from the $4000 personal loan. And during the repair, i realised that the car had previously been repaired before. Which i believe was repaired prior to sale.

25^th January

He smsed me in the morning asking me if i can make $1000 payment for personal loan. I transferred $1000 to him as payment.

29^th January

The car was ready for collection after a week of repair.

10^th Feb

Freddie called me up with a suggestion. He told me that his company couldnt settle the car outstanding loan and ask me to carry on instalment for the car, paying him $681 for a year before he take up a loan again for me and transfer the ownership to my name. I was very angry and felt cheated that i had paid so much for the car, in the end only to be carrying on instalment for a car not under my name.

11^th Feb

Called up maybank and was told that no loan was taken for the car under my name. Called Freddie and he insisted that the loan was approved, just that it had not been proceeded.

12^th Feb

Met up with him at my place with a friend and he tried to negotiate with be regarding the refund. Saying that i cancel the agreement i will have to pay a sum of money. The agreement was never to carry on instalment. We came to an agreement on $7300 and he kept saying that he had to pay me by instalment as he had no money. Kept asking me for the repair receipt even though i said i will bear the cost of it. Says he wants to show it to the ex owner. I was thinking he surely wanted to claim from the ex owner. I would not return him the car as yet as i thought he would ignore me after i had returned him the car. I told him that the engine mounting is not in good condition and the car was trembling and he told me to help him fix, even temporary so that when the next person who viewed would not realise during the test drive.

16^th Feb

Called up Chartis to cancel the insurance policy, only to find out i have been overcharged by over $300. I was quoted $2300+ when the actual amount was $2002. I immediately called sms Freddie about the difference and he called me to say he may have overlooked and accidentally charged more.

17^th Feb

I felt that i could no longer negotiate with him and got a lawyer to claim compensation.

24^th Feb

Received information from my lawyer that he had also engaged a lawyer. Now waiting for further instructions from my lawyer regarding the compensation.

Please exercise caution when dealing with this 2 company.

K Trust AutoMobile & PM Motoring Trading